Product Liability Claims

What is a faulty product?

A faulty product is one whose level of safety is substandard.

1.     A product with a design flaw: The product may have dangerous edges or components. Were there any effective warning labels or instructions? Could the hazard have been removed through proper design?

2.     Pre-packed food: A dangerous object, such as a piece of metal, can inadvertently make its way into the packaging process. If this was to result in an injury, such as a consumer cutting their tongue or their finger on it, then this would clearly give rise to an action for compensation.

Who can claim?

Anyone who suffers injury as a result of a defect in a product should be able to make a claim against the manufacturer under the Consumer Protection legislation. It is worthwhile pointing out that manufacturers cannot escape liability by placing a term in the contract or by notice and any other provision.

Special circumstances for Children

Has your child suffered an injury from a defective product? For example, as a result of choking on a toy component? If so, it is worth remembering that the child can pursue the claim up to 3 years after their 18th birthday, irrespective of when the accident occurred.

What we will do for you

• We will give you a free initial consultation to establish a precise and clear understanding of your compensation claim
• We will investigate the claim on your behalf
• We will support and guide you through the process
• We will keep you informed
• We will arrive, with your approval, at the best possible outcome

What To Do Next

Call our Personal Injury Department on 01908 692769

We are Members of the Law Society’s Personal Injury Panel and the Association of Personal Injury Lawyers.