Holiday Claims

Have you suffered an injury whilst on holiday, which you believe was the fault of the hotelier or holiday company? If so, you should consider making a claim against your tour operator for your injury.

You might be entitled to compensation for any injury suffered or where the holiday fell below the standard that had been reasonably expected. The Court will look to award damages that represent the loss of enjoyment of the holiday.

Who can claim?

Anyone who has suffered an injury whilst on a “package holiday” may be able to claim compensation, even though the injury suffered happened abroad. A “package holiday” is a holiday where the tour operator arranges your accommodation and transport to and from the airport. By organising these and other aspects of your holiday, the British tour operator is responsible for any injury you suffer whilst participating in their organised activities. Therefore, the tour operator may be responsible for an accident which occurs in your accommodation or during transfer.

For example:

• Did you suffer injury due to shelves or a bed collapsing in your apartment, which was not your fault?
• Has there been an accident as a result of the careless driving of a coach driver, whilst on a trip organised by the tour operator?
• Have you suffered short-term gastric illness or food poisoning caused by food or water?

If it was a special holiday such as a marriage abroad, a honeymoon or if the holiday fell below the standard that was reasonable to expect for price paid then you may be entitled to claim for loss of enjoyment of the holiday. Read our article on "How much for a ruined holiday?".

What we will do for you?

• We will give you a free initial consultation to establish a precise and clear understanding of your compensation claim
• We will investigate the claim on your behalf
• We will support and guide you through the process
• We will keep you informed
• We will arrive, with your approval, at the best possible outcome

What To Do Next

Call our Personal Injury Department on 01908 692769.

We are Members of the Law Society’s Personal Injury Panel and the Association of Personal Injury Lawyers.